PRIVACY POLICY
Privacy Policy
Effective Date: 9 July 2025
Perth Airport Chauffeur (a division of Caspian Limousine Pty Ltd) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website www.perthairportchauffeur.com.au.
By booking or using our services, you acknowledge that you have read and agreed to this Privacy Policy.
1. Information We Collect
We may collect personal and payment information in order to process your bookings and provide our services, including:
Name, email address, and phone number
Billing and payment details (e.g., credit card information)
Flight numbers and booking details for airport pickups
Special requests related to your booking
Communication records (emails or messages to our office)
2. How We Use Your Information
Your information may be used to:
Process and confirm bookings
Send invoices or charge payments securely
Monitor flights and arrange timely pickups
Communicate important updates regarding your reservation
Improve our services and customer experience
Comply with legal or regulatory requirements
3. Payments & Security
Clients with an account may be invoiced monthly or charged to the credit card provided at booking.
Credit card payments made in vehicles may incur a merchant fee.
All payments are processed securely, and we do not store your full credit card details on our systems.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your details with:
Our trusted affiliates or drivers to complete your booking (e.g., in the event of a delayed flight requiring third-party assistance)
Payment processors and banks for secure transactions
Authorities if required by law or in response to legal requests
5. Data Retention
We retain booking and payment records as required for business, legal, and tax purposes. Personal information will only be kept for as long as necessary to provide our services and meet compliance obligations.
6. Passenger Responsibilities
When providing your information:
You agree to supply accurate booking details (including valid flight numbers).
If incorrect or incomplete information is provided, Perth Airport Chauffeur is not responsible for any resulting delays or missed services.
7. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections or updates to your information
Request deletion of your information where legally permissible
To exercise these rights, please contact us at pete@perthairportchauffeur.com.au.
8. Cookies & Website Data
Our website may use cookies and analytics tools to improve functionality, measure performance, and enhance user experience. You can manage or disable cookies through your browser settings.
9. Liability & Limitations
While we take all reasonable steps to safeguard your data, Perth Airport Chauffeur is not liable for:
Loss or damage to personal belongings left in vehicles
Delays caused by traffic, weather, road closures, or unforeseen events outside our control
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Perth Airport Chauffeur
(Caspian Limousine Pty Ltd)
Email: pete@perthairportchauffeur.com.au